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How
I Assist My Clients
I
LOOK FORWARD TO HAVING THE OPPORTUNITY TO ASSIST
YOU in ways that free you to focus
on the heart of your business. You can be confident
that I will fully support you in addressing the
unique challenges you face daily.
Each Virtual
Assistant has an individual style of assisting clients.
Please take a moment to read about how I will assist
you, what I expect from you, and what you can expect
from me.
THE
TRUE SPIRIT OF MY WORK
is to give my clients that jumping-for-joy feeling
and revitalized energy that comes from partnering
with me as we move from chaos to order with relative
ease, great satisfaction, and an abundance of creativity.
MY
CLIENTS ARE GREAT! How
wonderful is it that I can choose clients with whom
I want to work? I get to do what I love doing the
most, which is to assist them in a wide variety
of ways to further develop and expand their professional
and personal lives. I call these my gifts without
ribbons. The bonus is that my clients are passionate
about what they do and, as individuals, they are
happy, successful, and growing.
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"...Franni
Ferrero's excellent writing/editing skills
and quick turnaround time gave my business
the leading edge. Her years of experience
are reflected in her superior work and the
first draft required virtually no editing.
She took feedback well, has a good work ethic,
and is self-motivated. She has gone the extra
mile many times over and words cannot begin
to express the gratitude and thanks she so
deserves..."
Suki Reed
CEO PrepMasters
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I
OFFER AND EXPECT GENUINE AND CLEAR COMMUNICATIONS.
Because we choose to work from our respective remote
locations, we both need to commit to open and clear
communications. By staying in touch on a regular
basis, we are continually creating an opportunity
to move our relationship forward. I'll be in touch
often and I want you to know that you can always
give me a call, drop me an email, or send me an
instant message whenever you need something or just
want to check in.
WE
ARE PARTNERS FOCUSING ON YOUR SUCCESS.
I focus on supporting you
in ways that help you achieve your dreams and goals.
Our mutual commitment to have a long-term, collaborative
relationship means that we can achieve so much together!
As we invest time and energy into your business,
we can partner to make it exactly what you want
and need it to be.
YOU
CAN TRUST ME as
your Virtual Assistant and partner; I have your
best interests at heart. I invite you to watch me
work and as I help you grow, your trust in me will
grow. Trusting each other is essential for our partnership
to flourish and maintain forward momentum.
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WE
ARE EQUALS. Our
working relationship is not the traditional
manager/subordinate scenario. Because we
are both professionals and business owners,
we mutually choose to work together to achieve
and surpass your visions for success. Our
relationship is based on a mutually beneficial
exchange — you pay me for using my
many skills to bring order to your professional
and personal lives.
STRAIGHT
ADVICE. As
our working relationship grows, you'll
discover that I am open when sharing what
I know when I am sure of a situation.
When that occurs, I offer specific suggestions
about handling a challenge or getting
the most from an opportunity. On the other
hand, when I am unsure of a situation,
I will clearly voice my concerns. No matter
what, you can count on me to speak with
kindness, honesty, and integrity when
I tell you what I think. It goes without
saying that you have the final decision.
MY
WORD IS MY BOND. I
don't take commitment and promises lightly.
Honesty has always been my credo and is
one of the things I value the most in
people with whom I surround myself. I
cannot participate in anything illegal
or that violates my values. Should I ever
feel uncomfortable with something you've
requested, I will tell you immediately
and confidentially.
YOU
CAN DEPEND ON ME TO RUN YOUR BUSINESS
WITH YOU, BUT NOT FOR YOU. As
your Virtual Assistant, I invite you to
use all of my services, resources, experience,
skills, and expertise. That said, it's
important to remember that I'm here to
support you, not replace you. At some
point, you decided that you needed someone
to help you carry the load and I am happy
to partner with you in every way that
I can. However, there are those times
that I may not always be immediately available
or I may be scheduled to be out of the
office. So, use me as the resource that
I am and you will not be disappointed.
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QUESTIONS?
I WILL ASK A LOT OF THEM! By
nature, I have a curious mind. But I'll
never know the answer to everything
that comes my way. I know a lot and
I have many incredible resources available
to help me. In our relationship, you
are one of my resources…just as
I am one for you.
HIGH
STANDARDS OF EXCELLENCE.
I hold myself
accountable and assume responsibility
for the tasks I do and/or oversee. If
you ever feel that I have not met your
expectations, I am always willing to
discuss it with you and look at ways
to address your concerns. Please know
that as caring human beings, acknowledging
and working through our issues is part
of our professional relationship.
HERE
I AM!
Partnering
in your success means I'm here
for you when it comes to professional
and personal matters. When life
throws you a curve ball and you
need someone with whom to talk,
you can call
me. I’ll
do what I can to help, support,
and/or encourage you. Just tell
me what you need.
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